Privacy Policy

1. Policy Purpose & Applicable Scope

This Privacy Policy is formulated to standardize the collection, use, storage and protection of user personal information by momcozybaby.com, protect the personal privacy and information security of all users visiting and shopping on the platform, and clarify the rights and obligations of users and the platform in terms of information protection. This policy applies to all users who browse the website, register accounts and complete order transactions on momcozybaby.com.

2. Information Collection Content

In order to provide users with complete shopping services, efficient logistics distribution and intimate after-sales support, momcozybaby.com will only collect necessary user information, including account registration information (user nickname, login password), order transaction information (consignee name, contact number, delivery address), payment information and user consultation and feedback record information. We will never actively collect users’ sensitive private information that is unrelated to platform services.

3. Information Usage Rules

The user information we collect is only used for internal service operation of momcozybaby.com, including order confirmation, logistics distribution arrangement, after-sales return and refund processing, user service consultation reply, platform function optimization and product experience improvement. We will not sell, rent, transfer or disclose users’ personal information to any third-party institutions or individuals without the explicit authorization of users.

4. Information Storage & Security Protection

momcozybaby.com adopts standardized data encryption technology and secure storage system to protect user information. All user data is stored in a secure server, with perfect access permission control and data anti-leakage mechanism. We will regularly upgrade the system security facilities and optimize data management procedures to prevent user information from being leaked, tampered with and lost. We will retain user transaction and service records in accordance with service needs and compliance requirements, and clean up invalid information regularly.

5. User Rights & Information Modification

Users have the right to view, modify and update their personal account information and order information on the momcozybaby.com platform independently. If users need to inquire, correct or apply for the deletion of personal information, they can contact our customer service team through the specialized dedicated email to submit applications, and we will complete the processing within a valid time limit on the premise of complying with compliance regulations.

6. Policy Update & Notification

We reserve the right to adjust and update this Privacy Policy according to platform operation optimization and industry compliance requirements. The updated policy content will be published on the momcozybaby.com website in a timely manner. The continued use of the platform’s services by users after the policy update is deemed as recognition and acceptance of the latest policy terms.

7. Contact Channel

If you have any questions, suggestions or disputes about our privacy protection rules, please contact us via the designated email: press@momcozybaby.com